Checklist
- Can I see it on my computer? No, go to step 2
- Can I see it on my mobile phone from a different ISP?
- Switch Mobile to 3G or 4G then check?
- Yes, Your computer IP is probably blocked. Please follow the link
- No, Contact ISP provider. see below
- Switch Mobile to 3G or 4G then check?
- Contact ISP provider
- If they confirm it is up then it may be a localised problem to your area, service routers in area may be re-propagating. There may be an outage not due to the server itself. Give it time then test again using 4G.
- If not, see below
- If WebEngin confirms an outage. WebEngin has 99.9% uptime. If an outage is the case, WebEngin will endeavour to bring the site up as soon as possible
- If WebEngin confirms it is up, see step 5
- Has your website been hacked?
- Contact website developer or WebEngin
Common Causes
- Hacked sites, contact website developer or WebEngin.
- DNS changes, propagation.
- ISP exchanges services, changes, propagation.
- 0.01% genuine technical server outage.